Frequently Asked Questions
Everything you need to know about your Guizio order.
When will my order ship?
Most orders are processed within 1-3 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your package's journey.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain sale items and intimates are final sale.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout. Please note that international orders may be subject to customs duties.
How do I find the right size?
Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for our more tailored silhouettes, or contacting our support team for specific measurements.
Can I modify or cancel my order?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations. Please review your cart carefully before checking out.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern express checkout options like Apple Pay and Google Pay.